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Poor quality calls, and lack of customer service.
I have tried to be patient with this company but they are absolutely useless. They keep charging for extra add-ons which I don't want. But the biggest problem is the quality of the calls is atrocious. We constantly have to restart the app to even make an outgoing call. At least 50% of the time I end up using my mobile number because customers can't hear me otherwise. They blame this on my internet connection but it happens in every location and with every data connection I've ever tried. Finally today (Saturday), our phones are shut off (suspended) with no warning, and with no overdue payment nor invoice due. Cannot reach anyone until Monday so my business is effectively shut down over the weekend. Avoid, avoid, avoid.... At least now I have time to transfer my number to another provider.