DermaWand
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I have had to contact dermawand CS five…
I have had to contact dermawand CS five times as the wands were only working for about four to five month, each time I got a replacement I was more gentle incase it stopped working again. The one year warranty is useless if the have to keep getting a replacement every three to for month as the strength is so weak it not doing anything. Each time a new video is sent and having to explain the same thing over and over again is ridiculous. The first original dermawand still works not not too strong the new ones are stronger in static but only good for three to four months before the strength is useless. They should stand behind their product and give two to three years knowing the product is being manufactured with cheap poor components. "After posting the above, I was contacted by customer service who stated that it was unusual, as the Dermawand usually lasted for years. She then asked for the number on the side of the Dermawand, which I provided, as it was always the request from customer service. However, over a month has passed, and still, not a single reply. It seems it was a tactic to make me believe they were concerned, but looking at the remarks of others, it has been a very popular problem. Having said that, the Dermawand does work, but only lasting for four months is not acceptable.