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Basically these people are scammers and…
Basically these people are scammers and have little respect for their customers. I paid into their Penny Pro program on the 20th of the month as I was coming to the UK. I needed to stay a bit longer and ended up coming back on the 29th. At the end of the month I was charged again and when I complained the answer was even more upsetting. They claimed they will charge at the beginning of the month regardless of when you make your payment and your balance disappears at the end of the month irrespective of when you had made a payment. I indicated that this was not explained in their offer as they speak of 30 days. My logic did not impress them at all and they chose to lose a customer for all of £5 pounds. This is sign of a very cheap unprofessional bunch of people who do not value their reputation. I will sign up with another network, one which values her customers more than £5. Good riddance.