East Coast Car Rentals
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Great service response..…
This last Easter we rented from Brisbane Airport to holiday down to Sydney. Our car developed a key fault preventing us locking the car. This was on Good Friday and we were in a small town (Kyogle). No local assistance obviously hence we rang East Coast at Brisbane Airport. Dana, the manager we later found out explained that all their vehicles were out but said ring back the following day and she will have sorted something for us. On ringing back on the Saturday (her day off) she explained she had got a new RAV4 and had arranged for a staff member to deliver it to us some 2 1/2hrs south of Brisbane. We were blown away by the service with a smile and really appreciated the solution and effort they went to keep us mobile. Such a great way to turn a negative into a positive and we are fans.