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THEY DO NOT REPLY TO EMAILS, DO NOT BUY IF YOU ARE NOT 100% SURE YOU WON'T REFUND
This seems to be a theme but they do not respond to their support emails when requesting a refund and there is no phone number, I have now emailed for a third time. I am going to be making a really big fuss if I do not hear back and have the refund organised by the end of this week.