Trafalgar Travel
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Don't trust Trafalgar.
Booked a trip through Trafalgar to Germany and Austria for July 7/2020. Started paying 4/2018. Paid final payment on 11/2019. Total of $9,476.16. Trip was cancelled due to Covid. We were given the option of a refund or if we let the money ride, no matter the cost of the trip when it finally happens, we would owe NO MORE MONEY. Initially booked the trip with 3 extra days at a cost of $720. With Covid still prevalent, we cancelled the 3 extra days early on. Have been trying for months to get the refund of $720. After waiting hours on the phone for a Trafalgar customer service agent, our travel agent explained that there is no money in our account for a refund. The Trafalgar agent said, "The airplane tickets were more money." What about the promise of "if you let the money ride?" Trafalgar had our money for over 2 1/2 years. We could have at least earned a bit of interest if it was in our possession. First and Last trip with Trafalgar. Don't trust them.