Food Lion
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Poor Customer Service
Food Lion store in Advance, NC. The cashiers are too engaged in carrying on private conversations with each other while assisting customers. It seems every time I go in during the day, it is the same individuals neglecting their customers, standing around doing nothing and today was the last straw for me. Three cashiers who were engaged in talking about their Christmas ornaments while I was being checked out, also made smirks and comments when I was leaving the store. When I am checking out, I am trying to make sure everything is being run up correctly, but when the cashier isn't paying attention as she scan, the room for error exists. When I asked to speak to the manager, Josh, he could have cared less. I thought he was actually going to laugh in my face. When I think of all of the money my family spends in this Food Lion alone, I can't understand why they can't afford to do customer relations training. By the way, the manager is Josh and he definitely didn't want to hear my concern. He didn't speak and did not indicate any regret or extend an apology. They lost a good customer!