Water Babies
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AVOID!!
AVOID!! We haven't swam with Water Babies since June 2022 due to personal reasons but I had paid the term in full already -I've never asked for money back due to not being able to continue swimming , had an email today saying my account is in arrears and it will be passed to a collection agency as I haven't paid for the September term!! I emailed in August saying we wouldn't be returning to September!! Apparently it's in the terms and conditions you have to pay 4 weeks WHICH I'VE NEVER SIGNED OR EVEN SEEN AND I HAVE AN EMAIL FROM JULY SAYING I'VE *NOT* AGREED TO THE TERMS AND CONDITIONS NOR DO I HAVE AN ACCOUNT IN THE PORTAL. So I have NOT agreed to any terms or conditions and now I'm being threatened with a collection agency!! Only interested in the money! Wanting a payment for a term I'm not even attending and I haven't been since JUNE!