Kits
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An overall awesome experience!
I am new to prescription eyewear, and live remotely with few options for shopping for frames. I very hesitantly navigated online eyeglass shopping, and quickly settled into kits.ca for a variety of reasons - one of which was how many positive reviews their site has. I’m adding another. ⭐️⭐️⭐️⭐️⭐️ The most stressful part of ordering new eyewear from kits.ca was navigating their many, many frame options. And that was only stressful because I hate shopping; their site even makes navigating their large stock easy. I used the virtual try-on to narrow down my favourites, and eventually picked a pair of progressive eyeglasses and progressive sunglasses. I was very unsure about buying glasses without trying them on in person, and contacted their customer service before ordering to confirm that I can indeed return them without hassle if I was unhappy. They assured me I could. I submitted the order, and my new eyewear arrived ridiculously quickly - easily less than a week. I loved my eyeglasses immediately (Spruce Lif-off in blue) - the prescription was right on, they were comfortable, and they looked good. I was less sure of my sunglasses. I chose the Garibaldi frames, which are awesome. Great shape, so light, and such a nice texture. They felt great on, and again the prescription was perfect, but after wearing them a few times, I felt that they were just too narrow for my big head. I contacted their customer support to initiate what I was sure was going to be a slightly arduous return. Boy was I wrong. Within minutes of being online, a new order popped into my account showing my new order heading for production! (For those who care, for my replacement I chose Spruce Lift-off again because I like them so much, but this time in grey). Oh, and as another point, I was able to bill directly to my insurance company when I made the order, so they even made my insurance claim hassle free 🤗 If you need new eyewear, go to Kits.ca RIGHT NOW!