cruises.com
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Misleading marketing
Customer service was helpful with getting a cruise booked at a decent rate in a short amount of time. They did not disclose all the additional fees that would be added after booking. They promote parking included, and money on board after booking, however, read carefully because parking is only included for cruises over 8 nights, and on-board money is only $25 for a balcony room. Get travel insurance through a third party company as it's cheaper and provides more coverage than what cruises.com offers. So, customer service was good, but transparency on most perks was not great. Also do extensive research on the cruise ship if traveling with toddlers, most ships do not allow swim diapers of any kind in pools, and very limited activities for toddlers on Mariner of the Seas despite cruises.com sales person saying that the ship was toddler friendly and had a splash pad, it did not have a splash pad and all slides are for older children.