PL
PLS Solicitors
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Overall a good service so 5 stars.
We have just exchanged contracts on a new build. It only took 2 weeks as I made sure I responded to requests and enquiries promptly. The whole process was quite smooth and our contact Caroline Johnston was very helpful. Some of the information received was a little misleading, for example the video link to describe the process said they needed 100% of funds at contract exchange, even though we will not complete until November. This was incorrect and Caroline clarified. Also the deed and contract were not viewable on the portal but this was not really an issue as we had to review and sign paper copies anyway. Overall a good service so 5 stars. Hopefully completion will be just as smooth.