PSA Finance UK Limited
View company profile →
Awful paperwork/
I have signed the paperwork at the dealers, I do not want to do anything online and I do not want an online account, this is ridicules. Every time I put an answer in it comes back saying incorrect. The answers I put in were correct OMG this is crazy. Well I have had enough. Please do not ask me any more stupid questions. I have signed the agreement at the car dealers, who I may add were exceptional. So, you know who I am as you had my bank statements, what else do you want. I would also like to add, that I was with Close Brothers for 3 years where I never missed a payment and neither was I asked to have an on line account. My payments are made for me every month. No-one takes into account how we as OAP's feel about all this unsecure on-line business with putting in passwords which make no sense, certainly to me. I find the whole thing upsetting, frustrating and frankly barmy. All this so called paperless nonsense is only good for the business concerned and not for the sane sensible OAP's. Why doesn't anyone think about the customer, you know the ones who keep you all in a job, why not try asking what we want instead of just taking us all for granted. I was in the service industry for 40 years and my first priority was always the customers problems, concerns and ideas, I never once took them for granted. Now I know you will not take any notice because no-one does. So to end, all I will say is I pay my bills as requested and on time. So what on earth has an on-line account got to do with anything?? Oh and one more thing from time to time my computer goes down which is frustrating enough, but then my printer also plays up. I'm certain that it's not the only one that at times refuses to work. So to me it makes common sense to ring up and sort any problems we may have to the company concerned, and speak to a real person rather than a machine so as to sort any financial problems if any that may incur in the future. I need to lay down now on a soft bed, because my brain has given up.