Francesca G

Francesca G

Member since Invalid Date
2
Reviews
2.0
2 out of 5 stars
Average rating

Reviews by Francesca G

JA

Jacksons Estate Agents

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2 out of 5 stars

Fake ads to lure you in

More than half the properties listed on right move and zoopla in the Balham/Tooting Bec area aren't even available and haven't been for weeks. I called and submitted an email enquiry but every single property I asked about had been let, some weeks ago, and a week later (as I'm writing this) they are still listed. Once you've made the enquiry you get dozens of calls and emails every day with properties that are way above your price range or just completely unsuitable. If I were making an informed guess, I'd say the ads remain active to bait people so that they can spam you. It's utterly frustrating, especially given that moving is incredibly stressful. I appreciate that London properties go quickly and they can't always be removed instantly, I have lived there before, but this is just a really appalling way of reeling people in to disappoint and upsell to them. It's not just Jacksons that do this obviously but they were the most prolific when I was searching. To top it off I got a pretty rude phone call after asking to be removed from their database asking if I was still looking. I said no, I had found a place, and he abruptly demanded to know where and with who. It's not your business, and you shouldn't even have my number on file once I've requested it be removed.

ST

Streets Ahead Estate Agents

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2 out of 5 stars

Relentless spamming

The viewing I had in Purley was fine, but the property itself was completely mis-sold. The ad said "10 new refurbished flats", what is really was was a tiny, messy flat that had been let out for over a year since being "refurbished" and there were notes all over the hallway from other tenants complaining on noises and being charged by the management company when one flat doesn't empty their bins correctly. I then had a phone call from another of their agents asking me to put an offer in for a property I hadn't even seen. Her response was 'yeah but it's dead nice and it's gonna go really quickly so I advise you put in an offer'. After the viewing, they would not stop contacting me with other, irrelevant properties. I unsubscribed 3 times and blocked their number and they just kept emailing. Eventually I said I would take legal action as it was a GDPR violation which stopped them for a few weeks before the emails started again. So now I'm having to do a cease and desist...