Pitman Training
Read all reviews for Pitman Training →
Files Gone Missing.
My daughter paid for a Microsoft Office course. She did the exams online and had to save three documents. She went through their system. Saved the first document. Then saved the second document (she could see the first document she had saved in the same folder). Then saved the third and final document. The other two documents previously saved were visible in that folder. The final step was to upload the documents. When she accessed the folder all three documents had gone. They were nowhere to be found. This appears to be an unreliable solution and something has happened on their systems to lose these files as they were definately saved. My daughter, who is austistic and suffers from anxiety now has to go through it all again. Files that are saved don't just disappear or unsave and remove themselves. We were told by Pitman to do it using google chrome, this should be made clear however looking at the access to their file system through the browser this shouldn't make any difference especially when we could see the files had saved. UPDATE: Pitman contacted me for more information and were very quick to respond. My daughter did the work again.