Tomato Energy
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No customer service!
No customer service. No bill. My watts not working. No reply’s to my emails. No phone number to call. No payment taken after over two months since signing up at the end of February! Doesn’t seem like a good supplier does it! But they were very quick on the cold call to sign me up and tell me how good they are. I’m hoping that as a last resort they might contact me since I’ve left an honest review of the level customer service - I.e. none! Unless they are planning on supplying me with free electricity and not ever expecting me to pay I’d love to understand why the My Watts app isn’t working, I’ve had no bill, no direct debit taken, no communication after I’ve contacted them twice via their website …. On a positive note the swap of supplier went well but that’s all I can say - so be aware of the above and what other people have found before signing up