Darwin Homes Property Management
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I rented a home from a company that was…
I rented a home from a company that was bought out by Darwin Homes midway through our Leasing term. Upon the termination of our lease at the end of the Leasing term Darwin Homes Charged us nearly $900 most of which pertained to items that are Subjective to the inspector's (or homeowner's) opinion. The subjective charges were for pet odor, and paint touch-ups that were according to the company more than "Normal Wear and Tear." We had a professional Maid Service and Carpet Cleaning Company come out to clean the home and to my and others noses smelled no pet odor after such services. In, regards to the paint touch-ups the company could not provide me with any documentation or tell me what their definition of "normal wear and tear" was nor was it defined clearly in our lease. Additionally, the company tried to charge us for items that were already installed at/on the property when we moved in. Luckily I had pictures saved from when we had moved into the house 2 years previously and was able to dispute these things. Lastly, when I tried to contact the company to discuss the charges, they refused to call me to talk about it and only responded to a few of my emails. The company eventually stopped responding to my emails and, given that we were told it would go to collections if not paid within 30 days it would be sent to collections, we were forced to pay their charges before we were settle the entire dispute. IF ZERO STARS WAS ALLOWED THATS WHAT THEY WOULD GET!