Mint Mobile
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Service failed, got other service, refund never sent
There was a blackout in service while travelling in New England unbeknownst to me. I thought service just sucked when visiting a friend in her area. Only was able to use WiFi. Then I left to town for errands and couldn't access navigation, got lost on the way back. Called before leaving to next destination as I needed GPS and learned of blackout. Was told no end known for blackout. Asked to give zip codes, picked area two hours drive away, also blacked out. Decided to get another service. This was 7 of 12 weeks into prepaid service. Told I can get a refund for 5 weeks remaining, never was sent. Called back told nonsense about 7 days refund policy, and they closed my account since I transferred my # despite still being in the 90 days I paid for. Going to try and serve legal docs with damages for hassle by snail mail. Address is listed on BBB FYI.