RE
Rebel Energy
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I was very pleased Kirsten rang me…
I was very pleased Kirsten rang me having received my email. Because we were able to talk I explained my confusion and she had already worked out some helpful options for me. We agreed that after this payment, my dd would be reduced but that I could use the excess as credit or claim it back if I wanted. She also heard when I said I'd need to change my dd date and offered to address it straight away. The only reason it's not 5 is because the DD should never have been changed and I'd already been emailing and spoken to another colleague so it should never have been increased to need Kirsten to call me at all