BE
Berkfield Home
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Poor customer service, offered a partial refund for an item I didn’t touch
I purchased an item and upon receipt and seeing it wasn’t as advertised. I requested a refund and was offered a 25%refund for something I hadn’t touched. It was onetime only offer. There was nothing wrong with the product after I received it, there is no reason not to provide a full refund. Terrible customer service I would not buy from here again and will be raising a dispute with my bank.