Wisper Internet
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10 year Whisper Customer. Home damage.
Ten year customer and disabled veteran. Whisper calls me and wants to “upgrade my system”. The instal team shows up. They insist to relocate router from where it’s always been. Instead of following the original cable routing from the previous Whisper install that was on a side of the house you can’t see from the road. They run the unsightly cable down my roof centerline shingles. Then down my shingles across my siding and thru the exterior wall visible roadside. Now I’ve got about two dozen new holes in my roof and siding. No visible attempts to seal the new holes in my roof and it’s been raining non stop since the instal. Bonus feature they unhooked all my entertainment systems that will not reach the new router location and left them unhooked. They left their old cables in a pile on my living room floor along with all the debri from boring new holes thru my wall. Good luck getting anyone at Whisper to address the damage. Nothing but lip service and no call from their damage claims department. Customers Beware! (Update 06 23 2022) Since it won’t let me reply to Whisper I’ll add it here. Whisper has had my information for over a month with 0 reply. Today 06 23 2022) they sent a tech by with 0 call to inform me they were coming. Evidently the “upgrade” antenna they installed that started all this is faulty to. He took pictures of this ridiculous instal. I refused to let him touch anything till I am contacted by management. It’s a shame since my service has been pretty good up till now.