Janet

Jul 31, 2025

I ordered tickets to park my car

I ordered tickets to park my car. The first one didn’t send a confirmation so I tried again and bought another spot at a more expensive price. I got a confirmation for the second one. I had two order numbers. The second one said I’d be receiving an email with instructions to download my ticket. Those instructions required a physicist to figure them out. They sent me to all these different websites and I was told that I have no tickets. I finally called Ticketmaster and they found the ticket for me. The only problem is is that there was no name of the garage on the ticket and when I went to park my car it wasn’t at that address. I wound up buying another spot spontaneously. I have been trying to reach them. They insist that they sent me a ticket and I insist that they should’ve sent me two. I am getting a runaround from their customer service people and honestly they’re just canned responses. Not to mention the pressure to buy the tickets because they were going fast and I only had like 10 minutes to purchase them. Their customer service rep told me I should have called them right away-while I was sitting in front of the supposed garage- and they would’ve helped me right away. Sure. I’m sitting in the Bronx with my flashers on - picture that while I’m trying to reach them, as I could not reach them at all the night before when I was trying to download my ticket. I asked the Customer Service rep what the name of the garage was and he couldn’t come up with it. 100% scam post this all over social media