JO
Jo-Ann Stores
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VENT ALLERT!
VENT ALLERT! Took me a while to find a Joann store that had all items I needed to work on Valentine's day. Bought online to pick-up at the store, located 35 min away from my home. Got sick, and stayed home until my covid came back negative. Since I am the only one authorized to pick-up, I couldn't do it for 3 days. Today I came (it was paid) and they canceled and sold my stuff. Seriously, 0 to costumer service. The manager didn't care at all, she was a broken record saying "I can't help you"!