Sandra Houghton

Sandra Houghton

Member since Invalid Date
1
Review
5.0
5 out of 5 stars
Average rating

Reviews by Sandra Houghton

AL

Alfa Travel

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5 out of 5 stars

From pick up to return home everything…

From pick up to return home everything was perfect!!! Feeder coach was exactly on time, at the interchange we were told that our bags would be transferred on to main coach and given the time the coach would leave. Both drivers were brilliant especially our main driver, Kevan, he was polite, friendly, helpful, had a great sense of humour and shared lots of interesting information on the journey and on the day trips. On arrival at the hotel Kevan (and hotel staff) made check in so easy, our bags were taken up to our room for us and we were given times of evening meals and breakfast. Our room was excellent and during our stay we were impressed by the staff who were so friendly and welcoming. Many of the staff were “young” people but the level of professionalism they had was impressive. Nothing was too much trouble for them to assist with and they were all very polite. The day trips were well organised and again on the journeys Kevan shared lots of interesting stories/information about the local areas. On the day before we left to return home we were given the times for when to leave our luggage outside our room for transfer to coach, the time of breakfast and the time that we would be leaving. The hotel manager came out to thank everyone and to wish us a safe journey. We would ABSOLUTELY recommend Alpha Travel and Leisureplex Hotels.