Prime Property Management
View company profile →
Sometimes, change is very good
This review is specific only to Kellan Elkins AIRPM who has taken over as property manager in October 2023. There is a more proactive feel now to the management of the block (nb. I don't live in the property). Since the start Kellan has been very responsive and he would take on a task and drill down to details. I had an outstanding insurance claim from way back in March 2023 and for whatever reasons Prime / the insurance co had mixed up my claim with another one; and many times I tried to explain it just went round in circles. Therefore it is pleasing that Kellan managed to sort it out and most importantly he had been keeping me informed of the progress during the period he is in charge. Good communication goes a long way, so thank you Kellan for your help.