Pakistan International Airlines
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Avoid PIA
I had a flight to Pakistan via PIA. At this point it is important to mention that I am a 69 year old amputee who is wheelchair bound. The problem occurred when I needed to go to the washroom. I asked to be transported to the toilet a staff member said they didn't have a smaller wheelchair (which they would need to take me to the toilet) then they said they have a wheelchair but they refused to transport me stating that I would have to transport myself. The behaviour and attitude of these staff members was absolutely dispicable not only were they rude and dehumanising they made me feel very ashamed for having asked to use the toilet. This is not something that I would expect of any airline let alone PIA. It is a airline I have been very loyal towards however I write this review because I know a complaint to PIA would not make a difference. But also to warn those that are like me who are vulnerable to avoid this airline for I fear the treatment they may receive.