Pure Electric UK
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Don't buy this scooter
After writing a review on Pure Scooter I received a reply from customer service. They said that I can buy a box from their website for £15. Send the scooter back to them for £15 and then they will repair the scooter and I will pay for it! The reason that it needs repairing is because of the design faults and bad advice that I received from the Pure store manager. I was told to put a solid tyre on the scooter by the store manager because he said that the back tyres always pop due to a fault. Apparently, using a solid tyre causes the rear mudguard to crack (it has happened twice). So far I have paid for 4 new inner tubes and the cost of having them fitted because they are VERY hard to fit. I have paid for a solid tyre and the cost of having the solid tyre fitter by Pure. I have also paid for 1 mudguard and the new one is now also cracked. And now Pure wants me to pay them more money to fix the product which is faulty because of the generally bad design. DON'T buy this product.