Carrentals.co.uk
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When Carrentals Best Price Guarantee NOT a Best Price Guarantee? When Carrentals ignore your email sent 23 days ago!
Sent email on 2nd September 2018 to request Carrentals match a better price I found under their Best Price Guarantee. After they messed me about & 23 days later no response! Then had the cheek to email me asking to give them a review…so here it is! Would have given a better review if the had matched the price & paid the difference as they promise to on their website! Email sent 2/9/18 - Re: {2018/08/31-14726578} GB Beat Rate Request Hi Catarina, Thank you for your email. I called reservations & spoke to Ricardo yesterday (as instructed below). Ricardo said I should email you again, as he agrees that your email contradicts your website: www. as follows… “Please note: If you already have a booking with and find a better price on our website, please do not use the Best Price Guarantee form, but give us a call on 0123-3225 114 or send us an email at ....co.uk” Ricardo said I should email you again. So please process my refund as per your Best Price Guarantee outlined on your website. Should you need to contact me please do so on: ????-??????. Regards Kevin