PO
Postoffice
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Non delivery
Had an e-mail on Saturday 16th November to say my parcel was at my local post office and due for delivery that day - it did not arrive. The postman has been today and still no sign of my parcel. Phoned customer services to complain and was told that 48 hour tracked is an aim not guaranteed. Why would anyone waste their money on this service, was also told that the sender cannot get a refund of the postage paid! Other delivery companies would never get away with this, but for some reason the post office do. Personally I would never send a parcel with Royal Mail as there more reliable companies are available and at a similar cost.