Roberts

Roberts

Member since Invalid Date
1
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1 out of 5 stars
Average rating

Reviews by Roberts

TO

Townends Estate Agents

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1 out of 5 stars

Avoid at all cost

Avoid at all cost. They leased me a property that wasn't cleaned at all, with dirt and disgusting mould like patches on the walls and by the windows. Agency and the landlord claimed that it is professionally cleaned which was obviously not true (see from the pictures). On top of that I was left without heating and hot water for my first 2 days at the apartment and agency didn't provide any assistance or help during these drastic circumstances. In addition, when I was trying to receive help or guidance my point of contact in agency blocked me even on WhatsApp. They are a abusing the Covid-19 pandemic to scam people into renting unfit properties for living. I have leased from different agencies across 3 countries and I can certainly claim that is the most unprofessional agency I ever had contact with and the experience has been dreadful. Please avoid signing with them unless you want to live in a dump with no heating and having a constant headache getting any assistance from them.