Hazelton's Canada
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We received a gift orchid from our son…
We received a gift orchid from our son and family. On arrival 2 flowers had fallen off, the rest were collapsing and close to the end. We sent these photos to the Ottawa, Southern Ontario and Massachusetts orchid societies. All said that this orchid was well past it's prime; one said it must have sat around for a long time before they sent it; another said it really brought up the integrity of this company. They have been dismissive of my emails, told me that a customer must complain within 24 hours [we were the recipients not the customer) and clearly have no intention of making up gor delivery of an execrable orchid. I would strongly recommend against using this company if our experience serves as an example. Bad products, extremely poor customer interaction and no sense of pride or honour in the products that they deliver. David E