Jo-Ann Stores
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Horrible customer service
We've decided to do the upholstery on our boat and went in to purchase our items. The ladies cutting the fabric were very nice and helpful. Then the nightmare started. We went to check out and use our coupons. We had an in-store 50%off reg price item and a 20% off your total purchase. Anyone thats worked retail knows these are acceptable. The 2 ladies and my husband and I were trying to figure it out when an older lady joined and was instantly rude, degrading, and started yelling at us. None of us could understand why. Horrible customer service! People may not understand but they're not stupid.