RE
Regain
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Unprofessional service
My partner and I scheduled a couples therapy session on the regain platform. However, the therapist was a no show at the time of the appointment. Despite several attempts made to reach this therapist via messaging there was no response and the video session did not happen. Needless to say this was extremely disappointing and unprofessional. And this scam of company charged my card before services were rendered. So now I am having a difficult time getting a response from their customer service after contacting them and asking for a refund. It was absolutely highly unprofessional.