Dave

Sep 10, 2024

My husband and I went to your location…

My husband and I went to your location in Dundas Ontario university plaza my husband who is blind was looking for a rack to hang brooms and mops and was told by your store in Watertown that you do carry this item so we went to the one in Dundas which is closer. The reception we received was uninterest at best the gentleman who was helping us did not even know where to look in the store.My husband then asked if he could have it sent over from the other store. He went into the back room we waited for about 5min and another guy came out refused to look the item up on the computer and when we asked if he could arrange to have item sent to his store his comment was do it yourself told my husband he was rude and to get the f—-k out. I am 72 years old and was shocked. When asked to speak to the manager he said he was the owner and again get the f out of his store.We have lived in Dundas for 40 years and never been treated so rudely . If this is the type of person you want representing your name then sham on you. There is a Canadian tire in this plaza but we always thought we would support the small business owners. NOT ANY MORE