Intuit Mailchimp
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Charged After Cancellation + No Real Support
I canceled my Mailchimp account, but I was still charged on my credit card four months later. I emailed about it immediately, and somehow we were “re-signed up”—then canceled again—but they still didn’t return our money. What makes it worse is their “support” for billing is basically nonexistent. You can’t call anyone for payment issues. You’re forced to fill out a form and then wait while someone might respond in 3–4 days. Meanwhile, they already took your money. This feels scammy and unethical. If you value transparent billing and real customer support, AVOID THEM.