RO
Routes Car Rental
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Routes is a total scam! Stay Away!
We booked a car and paided the extra for "full coverage insurace" during booking. When we arrived at the counter to pick up the car, they hit us with over double the original booking fee in extra charges, including Insurance as the staff member stated "Full coverage isn't actually full coverage you nead a lot more insurance" by this stage we had missed the cancellation windows for a refund of the original $600 and i walked out having spent close to $2000. The company is now also harassing me making threats for an extra driver charge that we did already pay at the counter when we picked up the car. Total scam stay away!