ST
StubHub International
View company profile →
Tickets not received, given worse tickets by extremely rude customer service, mike
Bought tickets that were not delivered by the time the event started. I called customer service and Mike was incredibly rude to me. Offered worse tickets and challenged if they were indeed worse ( I bought VIP tickets and was offered partially obstructed view). He raised his voice at me multiple times, questioned my intelligence and in the end wrote I accepted everything he offered in his note. Compensation was abysmal(which he refused to disclose on the phone but wrote I accepted- I recorded the call), really makes that fan protection useless