MARK WINFIELD

MARK WINFIELD

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1 out of 5 stars
Average rating

Reviews by MARK WINFIELD

LY

Lyca Mobile UK

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1 out of 5 stars

I was with lycamobile for years,right…

I was with lycamobile for years,right back from when they were on O2’s network. When they changed to using EE’s network it was fantastic coverage and the speed doubled. They remain a fantastic network for the price today with a stable and super fast network. Unfortunately Lyca don’t discriminate when it comes to ripping you off when they can. I was on a 100 gig pay monthly contract for £13 a month but needed more data so shopped around and found an excellent deal 200g for £16 monthly contract at 1p mobile who also use EE. I cancelled my contract at the end of that month a rolling monthly contract. And £13 was taken 5 days later for that month. Next thing I am aware of is they are asking for another £16.74 for the following month despite having left them and passed my details onto a debt collection agency, how disgusting is that after all the time I was with them which must have been over 5 years. Luckily I had screen shots of direct debits dates and my PAC code termination date which I sent to the debt collection agency who challenged lycamobile on this and they backed down. You should be ashamed of yourself lycamobile trying to scam your loyal customers out of money they don’t owe you, you should be looking after me and in the future I might of come back to you for another 5 years at 60 x £13 = £780 How ironic that lycamobile chase you for money you don’t owe and they are in dispute with HMRC over a non payment of £50 million VAT and at one point were facing a company winding up order! No apology from them! I will now tell all of my friends about the way I have been treated by Lycamobile who will tell their friends the same. Hope the damage to your reputation from this review was worth it lyca!