Rasyid Hanafiah

Rasyid Hanafiah

Member since Invalid Date
1
Review
5.0
5 out of 5 stars
Average rating

Reviews by Rasyid Hanafiah

IN

Infinity Motorcycles

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5 out of 5 stars

Massive thank you for the awesome…

Massive thank you for the awesome service I've had at your Holborn and Clapham stores. I've been a bit of a "loyal" customer over at S****B*** for a while now. Can't fault their online shop - it's pretty on par with yours, and the prices are decent. But when it comes to their in-store staff, it's a bit of a different story. On a scale of 1-10, I'd probably rate them a solid -2! Your lot, on the other hand, are absolutely top-notch. Popped into both the Holborn and Clapham stores recently, and I've gotta say, the folks there are a real credit to your team. Super helpful, clued up about all things bike gear, and they really go out of their way to make sure customers get exactly what they need. What really impressed me was their dedication to finding the right gear for each person, rather than just pushing the priciest option. I've heard from mates that sometimes they can be a bit too eager to sell one thing over another, but honestly, that's just par for the course, and it doesn't bother me one bit. Anyway, just wanted to say thanks for the stellar service. No sales pitch here, just genuine appreciation for a job well done. I'll definitely be singing Infinity's praises to all my mates, and you can bet I'll be back for all my biking bits and bobs in the future. Thanks again, and here's hoping your standards stay as high as they are, if not even better, in the future. Cheers,