PCS LEGAL
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Wish I could rate lower
Wish I could rate lower! Since agreement with this team all has been nothing but a shambles! What should be a simple process with a first time buyer seems awfully delayed for no apparent reason with no communication whatsoever. There’s been no courtesy call after agreement, so I don’t know who is managing my case and I had to call them to update moveIn online after all documents received. The team also blamed the sellers solicitors for delays however they had contacted PCS weeks in advance with all paperwork requested, contract/management pack (all confirmed by emails within a day of requesting). When contacted, they seem very nonchalant, ready to blame others without being proactive to solve things themselves like simply checking emails. It’s super difficult to get through to the SLJ team! I raised a complaint weeks ago via the complaints email and have still not received a response, no apology, no follow up! Please avoid!