Helene

Helene

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1
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1 out of 5 stars
Average rating

Reviews by Helene

WA

Water Babies

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1 out of 5 stars

Scam you to give your bank details

My son joined them for one term, he was still horrified of the water but the teacher never provided any further instructions to help him learn swimming. The teacher told the class at the end of the term that we need to sign up to future classes. No email correspondence was sent to inform that further action was needed if we do not want to sign up to the new term. I went away and was charged with 2 terms!! Absolutely horiffying! They just scam you into giving your card details and don't care if you dont show up for 2 terms!! I sent them complain but all they can reply was it's in the T&C but wouldn't respond to any of the points i raised about them breaking the T&C. This is swimming classes, I'm not buying toilet papers on Amazon, why would i have a recurring payment set up. Even my gym don't do that! Absolutely SCAM! I already sent email to your complaints inbox and got tranaferrred 3 times but nobody cares to answer my queries.