Jetson Electric
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Jetson Lyra…customer service even on FB is great
Ok I bought my nephew a Jetson Lyra Hoverboard from Walmart worked great for week and then even after recalibrating still had issues well walmart refused to do an exchange or refund for it and told me I had to get a hold of manufacturers..I tried the website first to submit a claim and it kept taking me to same page...finally I found them on Facebook and messaged them and got a response right away and they have shipped us a new one as replacement and it was super easy smooth no hassle to deal with. Just sent em reciept and description of what was happening and they took care of it. Super happy because Walmart was really hitting a nerve because they're supposed to honor it even if it has warranty and you have 30 days to return product. But super happy with how quickly and efficiently they helped resolve our issue.