CE
Celebrity Cruises
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customer service is so so so bad
customer service is so so so bad. booked for a party of 12, spent over £30k, i cant even get in touch with them, they put me on hold and cut off, the call center's are so horrible to deal with, honestly made me cry. all i wanted was to be put through to the person i made the booking with, as our flight times drastically changed, affecting our plans, they would not connect me through. i have paid £1900 deposit this far and after all this will call tomorrow to see if i can cancel and claim it back, if this is how bad the service is before travel!