Luxe Collective Fashion
View company profile →
I purchased a bag with Luxe collective…
I purchased a bag with Luxe collective on the 6th May not knowing they werw closing down until they posted their statement the following day. I gave the stated time period for delivery and when the bag didn't arrive I contacted the company via the stated channels to only ever receive an AI response. I still haven't received the bag nor have I had any communication. I am now without the bag and out of pocket. For a company who were respected you would think they would want to keep that credibility should they wish to redesign themselves and come back fighting. Instead they have left me disgusted and outraged at how rude and disrespectful they have been. Im writing this to see if I'll get a human response to my questions (within my emails) although in my heart I know I won't as luxe collective have grown to appear to be heartless and after one thing 'money' which is disappointing