Mobile Phones Direct Ltd
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Check FB comments and other Mobile phones direct account on here for all the negative reviews. Ported my number before I have phone/sim from them cutting off my existing phone!
They totally messed up everything they could and no one will take responsibility. I never received a phone or sim but they ported my mobile number anyway so my current phone was cut off! Managers don't seem to care and will not speak to me or call me back. Even tho the contract was already approved last week they carried out a second credit check for no reason when I expressly told them they are not to do anything more until a manager calls me. This is a serious breach and I'm complaining to the ico. Im fed constant lies about what's happening and then nothing happens. Head office don't answer the phone. Other 1 star reviews confirm that if anything goes wrong there is no interest in helping sorting it out. Avoid and go direct, you will regret it if anything goes wrong as you will have no help in resolving it. Check out the other mobile phones direct account on here with 30 negative reviews! They need merging so customers see the truth. Facebook comments are also shocking with many people having issues that are unresolved