Mint Mobile
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Whoops! Slow/go 🐢
Having compared service providers I chose Mint a few years ago and have experienced not only less expensive pricing but fantastic customer service. Here where I live in Toledo OH very close to a business district where cell service signals are strong, for some reason my high speed data usually SLOWS half the time. I reluctantly renewed my annual Mint plan as I love everything else about Mint; however I feel I am not getting the high speed I am paying for. Having made repeated calls to Mint, I have experienced FIRST-hand the superior quality service of their staffers as they were easy to reach/contact, very patient and eager to resolve this signal strength issue. They talked me through various troubleshooting techniques that probably often target/resolve a problem like this but here to no avail. Maybe the towers Mint uses are defective in some way? That is my conclusion but I am no expert. I do regret the loss of paid-high speed but realize customers using other cell service providers may be having similar problems. I also am grateful that this unresolved issue provided me with the OPPORTUNITY to experience the awesome customer service Mint provides. It has been a pleasure to communicate with them. GO MINT!!!!