MY
My Cruises
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ZERO TICKETs 5 days out
We are 5 days out from departure Brisbane to Tokyo on a 17 day Asian cruise and have not yet received ANY tickets. I have phoned many times over the past 10 days and told 'they will be done' and giving many reasons why they aren't. Whilst the staff I have been dealing with are always pleasant and knowledgable it's quite stressful when you have paid out many $$$ and starting to wonder if you will take off at all. Your website and the documentation we received on booking this trip states we can expect the final documents 1-3 weeks before date of departure. I hope to be able to rate My Cruises higher but at this stage I can't.