Thornley Groves Estate Agents
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Dear god get a better booking system
I hope never to find a rental managed by these agents. Message to arrange a viewing, complete the online questions and then sent a link to book a viewing in person. Jump through the hoops manage to get a suitable booking time close to when I clicked the link as properties go in a flash. Not 2 hours before the viewing I get an email cancelling the viewing as they’ve aceptes an offer…fine city centre flats are hard to get if you’re not quick. My main gripe is spending time trying to contact them to arrange viewings at other properties with emails unanswered and dealing with their crappy booking system that isn’t fit for purpose.