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Fantastic customer service
I’ve just been in the Maltby store in Rotherham and witnessed fantastic customer service from a young lady named Claire who was on the checkout. She was serving an elderly woman in front of me who seemed to be quite confused and was slowly lifting items out of her trolley. Claire asked if she would like help. The woman declined but said she had lost her friend. Claire called for the friend over the tannoy. The woman apologised for taking so long but Claire reassured her that it didn’t matter. After the woman had gone, I praised Claire on her attitude and helpfulness. She said she just treated people how she would like to be treated. Well said and well done! I hope the store appreciate what a good employee they have there.