Covéa Insurance plc
View company profile →
Quite literally a life saver
Covea we're supportive and informative from the start. My policy was via Payment Shield and handled by Covea from the date of claim. They helped me to make a retroactive claim and also open a current and ongoing claim which has supported me through the last 12 months. I have suffered substantial injuries from an accident at work and am only now beginning to recover from the depression and trauma sparked by the event. I have had communication difficulties throughout the process and Covea's team helped me by enabling my partner to speak on my behalf. Although she did most of the talking, I always felt included and respected and my needs and wishes regarding the functional handling of the process were met at every point. Every single member of the team showed great courtesy and were knowledgeable and easy to talk to. It is fair to say that, without Covea's support, I would not have had the peace of mind that has helped me get through this crushingly difficult period of my life. They have been a literal life saver and I cannot compliment them enough. I would be 100% confident in their abilities to help me in the future and I would happily recommend them as an insurer