Zenith Insurance
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Absolutely disgusting service
Absolutely disgusting service, we recieved a letter to say no further action required and that an extra few of £10.52 would be taken.. To then recieved a letter at 00.44 to say that the insurance was cancelled a day before. Now they want us to pay over £2,000 to have the insurance reinstated... or charge us a £45 cancellation free. The advisor just told us that no manager is there to speak to when we need the vehicle for work within the next half hour... absolute disgrace She literally read the letter back to us stating they request no further action was required, nothing about cancelling the policy. And.. to charge us the cancellation.. but at no point did we cancel.. they did!! AVOID